12 months into the joint venture at VMO2, the team wanted an external, objective review of their corporate channels, and wanted to understand how they could make best use of their channels, in the right way and cost-effectively
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We worked with the Head of Corporate Communications, to enable her to gain a clear picture of the effectiveness of the channels, communication tools and practices currently in use, internally and externally and provide recommendations on the ideal structure for the communications function.
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We worked with Chris to enable him to gain a clear picture of the effectiveness of the channels, communication tools and practices currently in use, and an understanding of any gaps that might exist, as well as developing an understanding of the communication needs and preferences of different audiences amongst the organisation.
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HarknessKennett has extensive experience of working with the company on channel and change communication research, pulse measurement, and a ‘Listening Project’ to guide strategic communications during a proposed…
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HarknessKennett used a range of research techniques: the senior team shared their views through one-on-one interviews, both face to face and via Skype; we undertook interviews with colleagues working remotely; and office-based teams and managers joined workshops which enabled us to fully explore the future needs of internal communications.
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Checkout recognised the need to lay strong foundations to enable the ongoing maturation of IC and their channels strategy, and asked us to conduct an internal communications audit to identify areas for development.
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HarknessKennett used a range of research techniques: the senior team shared their views through one-on-one interviews, both face to face and via Skype; we undertook interviews with colleagues working remotely; and office-based teams and managers joined workshops which enabled us to fully explore the future needs of internal communications.
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HarknessKennett used a range of research techniques: the senior team shared their views through one-on-one interviews, both face to face and via Skype; we undertook interviews with colleagues working remotely; and office-based teams and managers joined workshops which enabled us to fully explore the future needs of internal communications.
Read More
Checkout recognised the need to lay strong foundations to enable the ongoing maturation of IC and their channels strategy, and asked us to conduct an internal communications audit to identify areas for development.
Read More