For as long as I’ve been in comms, line managers have come in for a bit of stick. Lots of blame for poor communication is placed at the feet of these poor individuals who are expected to deliver against a staggering array of responsibilities – everything from performance targets to staff development, innovation to cost control – and in the middle of that we want them to ‘deliver communication’ as well. Line managers are often seen as a tricky middle layer where communication gets ‘stuck’, and which seems impermeable to frustrated comms teams and senior leadership. But is it fair to blame them, or should we be blaming the comms team, senior leaders….or someone else?
Read MoreThe power of an interconnected EVP and Employer Brand informed by research, colleague involvement, and cultural indicators, and that when brilliantly conceptualised, connected, and executed, it can unleash strategic, cultural, and reputational opportunities.
Read MoreToday’s breakfast session was even more energised and interactive than usual, and no wonder with such an evocative subject at the heart of our discussions! Safe to say AI is here to stay, and we’re all only just starting to get to grips with it – what it can do for us, the pitfalls and all the governance issues it raises. Kudos to Katie Marlow and Lisa Pantelli for agreeing to present today – as finding anyone confident enough to share their thoughts on this topic was not easy! Katie shared insights into how she uses AI within her consulting practice, and Lisa provided a whistle-stop tour of definitions, and an overview of how she uses AI in her role as Director of Communications at Elsevier.
Read MoreThe room at today’s breakfast session was packed with IC pro’s – all keen to hear fresh ideas around the thorny topic of how best to support your leaders to deliver effective communication.
Read MoreWe’re regularly asked by candidates and clients alike about the current ‘state of the market’ – and often that’s a hard question to answer! With another new year just around the corner, experience shows that a lot of people may take the opportunity for some reflection on their career aspirations during the festive break – and companies may be gearing up to start their candidate searches in the new year.
Read MoreWe’re regularly asked by candidates and clients alike about the current ‘state of the market’ – and often that’s a hard question to answer! With another new year just around the corner, experience shows that a lot of people may take the opportunity for some reflection on their career aspirations during the festive break – and companies may be gearing up to start their candidate searches in the new year.
Read MoreESG can help organisations articulate, live and breathe a sense of purpose and meaning that is good for our people. And it’s good for business too - affording genuine competitive advantage, not just some standardised thing that’s indistinguishable from others in the same industry.
Read MoreI’ve been taking a look at structure, culture and power sources within organisations and how this impacts internal communication. In this final blog of three I’ll be looking at organisational power sources. Whilst this isn’t meant to be an academic paper, you’ll find here a brief overview of some of the models, and the references are listed at the end if you want to go and find out more. Obviously – there are lots of models out there – and this is not an exhaustive review of them all!
Read MoreI’ve been taking a look at structure, culture and power sources within organisations and how this impacts internal communication. In this second blog of three I’ll be looking at organisational culture. Whilst this isn’t meant to be an academic paper, you’ll find here a brief overview of some of the models, and the references are listed at the end if you want to go and find out more. Obviously – there are lots of models out there – and this is not an exhaustive review of them all!
Read MoreI’ve been taking a look at structure, culture and power sources within organisations and how this impacts internal communication. In this first blog of three I’ll be looking at organisational structure. Whilst this isn’t meant to be an academic paper, you’ll find here a brief overview of some of the models, and the references are listed at the end if you want to go and find out more. Obviously – there are lots of models out there – and this is not an exhaustive review of them all!
Read MoreIt’s not new news that front line managers are key to successful internal communication, particularly during periods of change, but the challenges of implementing effective line management communication is something that many organisations still struggle with.
Read MoreI was delighted to be asked to present at the CIPR Inside and CIPR South West group on Workplace Wellbeing on Wednesday 18th May. Unusually, I was asked to present as a trustee of iprovision and not in my usual day job as a comms pro. I’ve been a trustee of iprovision since March 2019 and it was a great opportunity to showcase some of the great work iprovision does.
Read MoreMore people are leaving their jobs voluntarily than at any time before; it has become apparent that nearly half of the employees who voluntarily left the workforce during the pandemic aren’t planning on coming back*.
Read MoreWell, the end of 2021 is not the one any of us had hoped for, with Covid-19 once again reinventing and causing chaos. So here at HK, with our Christmas meet-up on ice and in a bid to stay positive, we’ve taken a few moments to reflect on the last 12 months. At the end of this second crazy year, we know that we still have much to be thankful for. So, in the words of Ian Dury, here’s our reasons to be cheerful….
Read MoreLike me, I’m sure most of you still revert to the old school days’ habit of clearing your desk in preparation for the new school year. Not only can it serve as a boost of inspiration, that sense of a fresh beginning can do wonders for your productivity levels, positive mindset and creativity.
Read MorePart of this trend towards inhouse recruitment is about cutting costs, but when I look at the findings from the report by Thomas International I take some comfort that our business would not be trading if 57% of the people we placed were ‘not working out to some degree’.
Read MoreWork-life balance has taken on a whole new dimension in the last 15 months or so. Whilst many were seeing working from home as possibly the only silver lining of the pandemic, others now struggle to draw a line between home and work, and feel like they live at work, not work from home. So as communicators, how do we help to develop a new approach to work that is healthy for individuals and beneficial for organisations?
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